At ER COURIER, we prioritize accessibility to ensure that everyone can access vital information regarding our medical courier services. We are committed to making our site user-friendly for individuals with disabilities and adhere to the necessary legal standards.
ACCESSIBILITY STATEMENT
This statement was last updated on June 11, 2026. We at ER COURIER strive to make our site, www.ercourier.com, accessible to all individuals, including those with disabilities.
What Web Accessibility Is
An accessible site allows all visitors, including those with disabilities, to navigate and enjoy our services with ease. We aim to ensure that our medical courier information is easily accessible to everyone.
Accessibility Adjustments on this Site
We have designed this site to comply with WCAG 2.1 guidelines, achieving AA compliance. Our website layout, contrast metrics, and document structures are designed and tested to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA benchmarks, satisfying our accessibility goals under the Americans with Disabilities Act (ADA) Title III and the California Unruh Civil Rights Act.Our website's content is compatible with assistive technologies, ensuring that all users can interact with our services effectively. We have also taken the following measures:
- Utilized an Accessibility Wizard to identify and rectify potential issues
- Set the site language for better comprehension
- Organized content structure for easier navigation
- Implemented clear headings throughout the site
- Included alternative text for all images
- Ensured color contrast meets required standards
- Minimized motion to enhance usability
- Ensured the accessibility of all multimedia content
Third-Party Content Disclaimer
Certain pages on our site may contain content from third parties, which affects their accessibility. We acknowledge partial compliance for these pages. ER COURIER utilizes various third-party digital extensions, plugins, and embedded frames (such as mapping software, transport portals, and contact forms) to enhance site functionality. While we actively encourage our digital vendors to provide WCAG 2.1 AA compliant elements, ER COURIER cannot mandate absolute compliance across external platforms hosted, coded, or managed entirely by third-party entities.
Accessibility Arrangements in our Organization
Our Digital-First Operations ER COURIER operates as a fully remote, cloud-based medical logistics network. We do not maintain a physical public office or walk-in storefront. Our services, dispatch communication, and independent contractor onboarding workflows are handled entirely through our secure, encrypted online platforms and mobile infrastructure. We are dedicated to ensuring these digital touchpoints remain accessible to all users.
Alternative Access Channels
If you experience any difficulty navigating, accessing, or reading content on www.ercourier.com, or if you are an Independent Contractor attempting to submit an onboarding request and encounter a digital barrier, please call or text us immediately at 818-293-5683 or email support@ercourier.com. We are committed to providing the full, equal substance of our website’s information and intake processes verbally, via text message, or through direct administrative assistance within normal business hours.
Requests, Issues, and Suggestions
If you encounter any accessibility concerns on our site or require assistance, please reach out to us via our accessibility coordinator:
Administration:
(Ask for AJ)
818-293-5683
support@ercourier.com
38713 Tierra Subida Ave. #254
Palmdale, CA 93551